POBL Group: Gwalia Housing

The Challenge

An established community-centric housing group responsible for over 10,000 properties in Wales, Grwp Gwalia places its social responsibilities at the forefront of its business. The group not only provides general-use housing but is also responsible for care home places, homes for older people, student housing, supported housing and commercial-use properties.

Keeping all these people comfortable naturally comes with extensive energy requirements, and in the current climate of rising costs, escalating bills quickly became a concern of Grwp Gwalia.

The group needed a responsive, customer-focused energy partner to:

• Provide OJEU-compliant energy procurement.
• Demonstrate cost transparency.
• Reduce existing energy costs.

The Solution

Continuous communication and cost transparency are extremely important to Grwp Gwalia and, researching potential new consultants, the company was delighted with our partnership ethos. We prioritise being there for our clients, liaising with Grwp Gwalia throughout the entire process and listening carefully to its precise requirements to ensure our suggestions were both relevant and achievable.

Once the group’s needs were established, our experts were able to present a full framework of OJEU-compliant offers with extra options for consideration, in the knowledge that each one would work well within budget and deliver within the desired timeframe. Service costs were agreed and formalised in advance.

The Benefits

Grwp Gwalia realised our expertise could save them a considerable amount of money. As we don’t have any third party costs, our commission remains lower than our competitors. Knowing they could also trust us to provide continuous cost transparency, the group appointed us as its energy brokers. 

Since then, energy-saving measures implemented on our recommendation have saved Grwp Gwalia a whopping £178,000 a year, as well as assuring compliance with EU regulations.