Your partner in energy invoice validation
We untangle the complexities surrounding utility charges, identify errors and manage any queries with your suppliers, so you only pay what you should.
Recovering £7m+ for clients every year
Did you know that as many as one in three utility invoices are incorrect or include an anomaly? If errors aren’t addressed quickly they can be passed on from supplier to supplier, and charges can escalate dramatically, particularly in energy-intensive industries.
When you partner with Trident, we receive copies of your invoices directly from the supplier and pass them through our bespoke validation platform to analyse both commodity and non-commodity rates.
We also check your consumption against previous periods to ensure you’re being billed in line with your historic profile. Should an invoice fail one of our checks, we can fully manage the query until resolution.
You’ll have full visibility of the process throughout, with all your invoice validation reports automatically sent to you with details of queries both complete and in progress. In addition we’ll keep your cost and consumption breakdown up to date for all your meters, available for you to view on our customer portal Pulse.
Download your free guide to utility invoice validation to find out more.
Track energy spend and queries easily through our customer portal Pulse.

Peace of mind in three simple steps
With the aid of our state-of-the-art Pulse software, we’ve developed a robust three-stage process which enables us to process 100,000 invoices a year for our customers, securing them an annual total of £7m in refunds.
Step 1
We’ll assign you a dedicated account manager with expert analysis skills and strong supplier contacts, and create a portfolio database for all your sites. This will include site addresses, MPAN/MPRN/SPID, forecast consumption, energy supply type, and any details relating to your supply contract. Pre-agreed tolerance levels will be set against your consumption.
Step 2
Your supplier then sends copies of your bills and HH consumption data to us. Pulse’s ability to upload bulk invoices from all suppliers ensures that rates are billed in line with your contract and non-commodity charges are billed as expected. If we detect any anomalies, we’ll conduct a further inspection and raise a query with your supplier.
Step 3
Invoice data is made available for you to view straight away on Pulse, and you’ll receive automated validation and query reports for all invoices and accruals. We’re happy to tailor bespoke reporting for your particular needs, and ongoing management is made simple with a three-year rolling budget set up on Pulse.
The benefits at a glance
- Accurate and consistent billing, month in, month out
- We’ll help you spot and act on any potential for cost savings
- Save time and hassle
- Enjoy complete visibility, with all historical and present invoice data available to view and detailed reporting tailored to your requirements
- We’ll notify you of any changes in consumption, and raise any issues immediately with the relevant supplier

Chat with one of our net-zero energy experts
Let’s discuss how you can optimise your energy spend, cut costs, get future-ready and achieve your sustainability objectives, with our support. Fill in the query form and we’ll be right on it.
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