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Trident Utilities Careers

Trident Utilities are always looking for highly motivated individuals who are passionate about energy, sustainability and reducing cost.

Rewarding and innovative careers

If you would enjoy working in an environment where innovation and personal development are encouraged and rewarded and you have the drive to go the extra mile to deliver more than the average service to your customers, then please contact us on 0345 634 9500 or send an email to careers@tridentutilities.co.uk

Trident provides a diverse and fun environment where our people can learn, develop and express themselves. Our Fylde Coast based head office is located close to the M55 motorway and incorporates a 2000 SQ Ft quirky 'innovation space', which has been specifically designed to encourage free-thinking, inter-departmental co-operation and problem-solving as well being somewhere to simply take time out and relax. We aim to remain one step ahead of our competitors and to deliver absolute service excellence to our customers and so if you are looking for a change in direction and you are up for the challenge, then please get in touch.

New Business Development Manager

Reports To:

Head of Sales and Marketing

Department:

Sales Department

Location:

Home Based with occasional attendance at Trident House, Blackpool

Job Purpose:

Here at Trident our purpose is Making Energy Simple and that’s where you come in as New Business Development Manager. You will be contributing sales growth to one of the UK’s most innovative energy consultants, whilst helping customers throughout the UK reduce their energy costs and support their transition to a carbon net zero future.

Trident offer a wide range of bespoke energy solutions, along with a high standard of service, we want you to introduce these services to potential new customers. As a business development manager you will be expected to build your own pipeline of potential new customers with a set target of conversions. Your prospecting efforts will be supported by our business generation department who will help fill your diary with new opportunities. You will also benefit from in-bound enquiries generated from our digital marketing department.

We’re looking for someone with a background selling technical energy solutions or asset sales, who understand the key customer drivers and funding options for on-site generation, energy efficiency and de-carbonisation projects.

We have hundreds of customers who are all at different stages of their net zero journey. From public sector organisations, multi-site retailers to large industrial manufacturers, opportunities exist within them all for someone who can provide market and business insights to devise client strategies to deliver customer value and help them fulfil their goals!

You will be instrumental to the growth of Trident by winning new clients and ensuring the transition from another service provider to Trident goes smoothly with a focus on customer experience.

Why Trident?

The opportunity to join a growing energy consultancy with strong values and a clear purpose. The working environment encourages collaboration so that we can create innovative solutions for our customers. 360o Energy Experts is a culture and vision for the business. Every person strives to be an expert at what they do and by working together we can provide a complete energy solution experience for our customers.

Key Responsibilities: 

  • Pipeline Development
    • Qualify prospects and generate new opportunities
    • Making best use of the tools and contact lists in our CRM
    • Maximising opportunities for ROI on our marketing activity
  • Pipeline Management
    • Planning, preparing and attending client meetings
    • Maintain strategic account development plans for the top 10% of prospects
    • Crafting presentation decks
    • Communicating new product developments to prospective clients
    • Preparing formal proposals
    • Negotiating and landing deals
  • Networking and developing relationships with potential partners and introducers
  • Reporting
    • Ensure each opportunity is reported on timely and accurately
    • Update pipeline report
    • Provide monthly sales report
  • Play an active role in ensuring targets and KPI’s are achieved, by developing a personal portfolio of high value customers
  • Highlight opportunities for business development and research
  • Engage with the wider Trident team to identify opportunities for business growth
  • Feedback to the business customer requirements to aid with the development of new products/services

Stakeholder Relationships:

  • Reporting to the Head of Sales and Marketing
  • Interact with other managers and members of the delivery team to help identify customer acquisition targets
  • Work closely with the Business Generation team to ensure meetings are booked to your requirements
  • Work with the marketing department to assist with campaign development and rollout

Budget Responsibility:

No

People Management: 

No

Key Performance Areas:

See key responsibilities

Job Specific Benefits:

  • Laptop
  • Mobile Phone
  • Company Car / Car Allowance
  • Bonus / Commission scheme

Other Company Benefits: 

  • Challenging and rewarding work environment
  • Support through 1-2-1 and individual learning & development
  • Cycle to work scheme
  • Company event days that are in addition to holiday entitlement
  • Two Christmas parties
  • Christmas week office closure, additional to holiday entitlement
  • Early finish Friday
  • Flexible work location
  • Annual pay reviews

Person Specification:

Essential: 

  • A solid background in selling successfully to businesses
  • Demonstrable evidence of pipeline management that delivers and exceeds targets
  • Good written and verbal communication skills
  • Self-Motivated & Ambitious
  • Ability to work effectively under pressure
  • An enthusiastic team player with high energy levels
  • Commercially astute with a track record delivering to growth targets
  • Ability to manage own timetable and meet deadlines

Desirable: 

  • Previous experience working in energy consultancy or energy retail business

Company Values

Team Trident – We value our collective strength and are supportive of each other. We celebrate success and take pride in our achievements.

Move Mountains – We want to put a smile on our customers' faces and we will move mountains to deliver a service that exceeds expectations.

Collaborative Creativity – We will continually seek to develop new and innovative ideas for energy cost and consumption reduction through close interdepartmental cooperation and customer collaboration.

Straight & Long – We’re not in it for the short term, so we play it straight with our customers even if that means we lose business to those who don’t. We want to develop long-term relationships built on honesty and trust.

Make Waves – We want to make waves within our sector and leave others in our wake by consistently challenging the status quo.

Own It – We take responsibility when things go wrong and we don’t seek to shift the blame. If we fail to deliver or get it wrong, then we’ll go out of our way to fix the problem.

For more information, please contact careers careers@tridentutilities.co.uk

Lead Developer / Systems & Processes Team Manager

Reports To:

Managing Director

Department:

Leadership Team

Location:

Trident House, Blackpool

Job Purpose:

Here at Trident our purpose is Making Energy Simple and that’s where you come in as Lead Developer & Systems and Processes Manager. Your role will be to adopt this purpose and set the direction and focus for Trident to provide our customers and suppliers with award winning service, be proud of what we do and to drive customer growth.

Reporting to the Managing Director, the Lead Developer will work closely with the Account Managers and will take responsibility for leading systems and processes development. The role holder will liaise customers to establish trends in energy management with a view to developing new and improved functionality for our company owned software application.

Why Trident?

  • The opportunity to join a growing energy consultancy with strong values and a clear purpose. The working environment encourages collaboration so that we can create innovative solutions for our customers.
  • Our 360o Promise is a culture and vision for the business. Every person strives to be an expert at what they do and by working together we can provide a complete energy solution experience for our customers.
  • You will work with colleagues who make a commitment to working collaboratively with you to solve our customers problems, reveal new opportunities and deliver award winning customer service.

Key Responsibilities: 

  • As a member of the Trident Leadership Team, provide a strategic outlook for the role of the IT function
  • Develop the software and system strategy for Trident
  • Deliver software development projects from inception to operations roll out, on time and to budget
  • Provide support for internal software systems
  • Maintain the CR and SR requirements of the business, providing monthly management information to track progress
  • Provide a strong focus on the customer and the use of our in-house and external technology to enhance the customer experience
  • Identify risks and issues early and propose creative solutions to ensure successful project and customer service delivery
  • Identify technologies that future proof the business in the most cost effective way

Stakeholder Relationships:

External:

  • Manage the interface between our network & server management provider

Internal

  • Liaise closely with Sales, Operations and Finance Managers to establish IT requirements and budgets
  • Engage all areas of the business to capture current and future software and hardware requirements
  • Work with the Managing Director and Board to deliver the overall business goals through the IT strategic plan

Budget Responsibility:

There is a software development budget for the successful candidate to manage and propose investment to maximise ROI

People Management: 

Line Manager responsibility for a team of software developers and one IT support

Trident Benefits:

  • Management bonus scheme
  • 4pm finish on Friday
  • Relaxed dress code in the office
  • Opportunity for career progression within a privately-owned business
  • Bi-annual Appraisals
  • 2 x Christmas Parties
  • Company Summer Day out
  • Additional holiday entitlement to cover the festive holiday season
  • Cycle to Work Scheme
  • Birthday cards and presents
  • Team away days
  • Flexible working conditions
  • Support for professional qualifications
  • Laptop

Person Specification:

Essential: 

  • Strong team-working skills
  • Great communication and interpersonal skill
  • 5 years experience in leading software development projects
  • Software development capability – Microsoft .NET Framework
  • C# / WinForms / Javascript / ReactJS / T-SQL
  • Database administration - Microsoft SQL Server
  • IIS administration
  • Demonstrable project management and projects delivery experience
  • Strong commercial & analytical skills to measure IT solution impact on customer experience and ROI performance
  • Be able to think strategically and challenge the status quo
  • Have a positive and tenacious attitude
  • Proactive and self-motivated
  • Creativity and an eye for detail

Desirable: 

  • Experience working with technology service solutions for B2B customers
  • Knowledge of Hyper-V
  • Knowledge of Office 365
  • Knowledge of the energy consultancy services sector or energy supply experience will be helpful

Company Values

Team Trident – We value our collective strength and are supportive of each other. We celebrate success and take pride in our achievements.

Move Mountains – We want to put a smile on our customers' faces and we will move mountains to deliver a service that exceeds expectations.

Collaborative Creativity – We will continually seek to develop new and innovative ideas for energy cost and consumption reduction through close interdepartmental cooperation and customer collaboration.

Straight & Long – We’re not in it for the short term, so we play it straight with our customers even if that means we lose business to those who don’t. We want to develop long-term relationships built on honesty and trust.

Make Waves – We want to make waves within our sector and leave others in our wake by consistently challenging the status quo.

Own It – We take responsibility when things go wrong and we don’t seek to shift the blame. If we fail to deliver or get it wrong, then we’ll go out of our way to fix the problem.

For more information please contact careers careers@tridentutilities.co.uk

Business Sales Executive – Sales Team

Trident Utilities have been “Making Energy Simple” for 20 years by operating at the forefront of a complex industry providing the highest levels of customer service whilst offering wide ranging solutions to the energy needs of our customers.

We’re looking for motivated individuals to join our experienced team of sales professionals within a growing sector of the industry. We offer a generous basic salary and an excellent uncapped commission structure within a fun environment where our people can learn, develop and express themselves.

 

Your working day:

  • Qualify prospects by establishing energy spend levels and decision-makers
  • To arrange initial and subsequent meetings for the sales team, promoting Trident and our product offering
  • Identify customer needs and recognize opportunities to upsell/cross-sell and promote additional products
  • To ensure appointments are made of high quality and meet the standard required
  • Capture and record information of prospects using websites, cold calling and any other appropriate methods

What the role requires:

  • Excellent written verbal and communication skills
  • Have a positive and tenacious attitude
  • Be able to actively listen
  • Proactive and self-motivated
  • Good IT Skills (Excel, Word, PowerPoint)
  • First-rate interpersonal skills

Trident Benefits:

  • Annual company staff day out
  • 2 Christmas parties.
  • Smart/Casual dress code
  • Early finish Friday’s

 

For more information please contact careers careers@tridentutilities.co.uk

Account Manager - Customer Operations

The Role

This role involves building relationships and providing delivery of services to large multi-commodity corporate clients in the UK by providing high-quality service and reporting thereof, resulting in a high level of client retention, together with increasing the average revenue per client through cross-selling of Trident Utilities Ltd’s full product range.

  • Meeting KPI’s, retention, revenue, up-selling, and client issues
  • Responsible to interface directly with large, sometimes multi-site, clients at board room level
  • Responsible to liaise directly with utility suppliers on behalf of Trident clients
  • Co-ordinate multi-commodity, corporate clients implementation and ongoing requirements
  • Co-ordinate and deliver strategic interaction and required reporting for multi-commodity corporate clients
  • Responsible for negotiation and implementation of clients’ annual energy contracts, both flexible and fixed price

Internal responsibilities include

  • Support other teams/divisions in contact/visiting Clients such as Technical Team (surveys) and Sales
  • Ability to articulate client requirements for functional team delivery and resolution
  • Responsible for quality level of service to clients

Person Specification

  • Experience in dealing with client requirements
  • Charismatic, energetic and reassuring with presence
  • Ideally with either consultancy or in house supplier experience
  • Exemplary communication skills at all levels of businesses – verbal and written, both internally and externally
  • Commercial, risk management and negotiation skills
  • Energy market knowledge
  • Problem ownership skills
  • Entrepreneurial
  • Willingness to travel

For more information please contact careers@tridentutilities.co.uk

Energy Procurement Analyst

Reports To:

Head of Operations

Department:

Operations

Location:

Trident House, Blackpool

Job Purpose:

Here at Trident our purpose is Making Energy Simple and that’s where you come in as Energy Procurement Analyst. Your role will be to adopt this purpose and set the direction and focus for Trident to provide our customers and suppliers with award winning service, be proud of what we do and to drive customer growth.

Reporting to the Head of Operations, the Energy Procurement Analyst will work closely with the Account Managers and will take responsibility for leading Fixed & Flexible electricity and gas supply tenders with suppliers and clients. The role holder will liaise with suppliers, monitor risk management strategies and perform energy trades on behalf of clients.

Why Trident?

The opportunity to join a growing energy consultancy with strong values and a clear purpose. The working environment encourages collaboration so that we can create innovative solutions for our customers.

Our 360o Promise is a culture and vision for the business. Every person strives to be an expert at what they do and by working together we can provide a complete energy solution experience for our customers.

You will work with colleagues who make a commitment to working collaboratively with you to solve our customers problems, reveal new opportunities and deliver award winning customer service.

Key Responsibilities:

  • Preparing and leading on Fixed & Flexible electricity, gas, and water procurement tenders
  • Liaising with suppliers and clients through analysis, evaluation, and recommendation of risk management strategies and supply contracts that deliver to our customers requirements
  • Deliver strategy / discovery workshops and agree purchasing strategies with the customers
  • Monitoring customers energy hedge position reports and transacting trades on behalf of customers accessing the market through flexible procurement contracts
  • Performing trade price entry and maintaining a high standard of data accuracy
  • Support the account management and sales departments with market analysis and supplier performance data to include in new business and renewal proposals
  • Supporting the development of systems and processes required to deliver market-leading flexible energy procurement solutions
  • Creating and maintaining strong, collaborative client relationships
  • Creating and maintaining strong supplier relationships, overseeing our key contacts and access to a full range of suppliers
  • Developing and issuing market fundamental reports for daily and weekly circulation to customers
  • Presenting information on energy markets to sales teams and external clients
  • Supporting innovation within internal and external processes
  • Supporting the invoice validation of the flexible purchasing portfolio

Stakeholder Relationships:

  • Reporting to the Head of Operations
  • Member of the Customer Operations Team
  • Develop relationships with new and existing customers – be personally involved in the management of Fixed / Flexible procurement and reports for delivery as required
  • Develop strong working relationships with Sales & Marketing and Net Zero & Energy Solutions Teams

Budget Responsibility:

N/A

People Management:

N/A

Trident Benefits:

  • Early finish Friday
  • Casual dress code
  • Team away days
  • Two Christmas parties
  • Festive holiday break without using annual leave entitlement
  • Cycle to work scheme
  • Flexible working conditions
  • Support for professional qualifications
  • Laptop
  • Mobile Phone

Person Specification:

  • 3+ years’ experience within Energy Procurement / Trading & Risk Management
  • Excellent understanding of the UK / European energy industry
  • Public sector procurement experience
  • Excellent written and verbal communication skills and strong Excel skills
  • Experience working with trading software such as Eikon, Neon, Reuters etc.
  • Must have the ability to work well under pressure and make quick and rational decisions.
  • Excellent analytical skills, with a high standard of data accuracy.
  • Excellent customer service skills and the ability to build rapport with different stakeholders, inside and outside of the business.
  • Must have a passion for innovation and process improvement.

For more information please contact careers careers@tridentutilities.co.uk

Analyst – Energy & Water Cost Analysis

Reports To:

Head of Operations

Department:

Operations

Location:

Trident House, Blackpool

Job Purpose:

  • Here at Trident our purpose is Making Energy Simple and that’s where you come in as Analyst, Energy & Water Cost Analysis. Your role will be to adopt this purpose and set the direction and focus for Trident’s Cost Analysis team to provide our customers with award winning service, be proud of what we do and to drive customer growth.
  • Reporting to the Head of Operations, the Analyst will work closely with Account Management, Energy Procurement Team, Net Zero & Energy Solutions team and Business Development.
  • You will take responsibility for providing analysis of clients’ energy & water data, evaluating suppliers’ performance for reporting, and driving the development of new analytical techniques, processes and systems

Why Trident?

Here at Trident our purpose is Making Energy Simple and that’s where you come in as Analyst, Energy & Water Cost Analysis. Your role will be to adopt this purpose and set the direction and focus for Trident’s Cost Analysis team to provide our customers with award winning service, be proud of what we do and to drive customer growth.

Reporting to the Head of Operations, the Analyst will work closely with Account Management, Energy Procurement Team, Net Zero & Energy Solutions team and Business Development.

You will take responsibility for providing analysis of clients’ energy & water data, evaluating suppliers’ performance for reporting, and driving the development of new analytical techniques, processes and systems.

Key Responsibilities:

  • Providing award winning service to internal and external stakeholders
  • Delivering Measurement and Verification of energy savings within Energy Performance Contracts
  • Provide portfolio consumption analysis and reporting to our clients and internal stakeholders
  • Maintaining and developing effective working relationships with supplier and customer contacts
  • Production and issue of payment files, cost & consumption reports, budgets, accruals and ad-hoc reports to customers and account management team
  • Build knowledge of the energy industry and develop an understanding of queries and resolution management
  • Supporting internal and external stakeholders with data and analysis related issues
  • Developing new tools and statistical methods to provide further understanding of consumption patterns and invoice validation reporting
  • Develop reporting techniques and data analytic tools to provide insight into energy reduction opportunities
  • Provide pre-sales energy analysis, working with the sales, account management and energy solution teams to quantify potential energy savings for new clients.
  • Identifying Return on Investment and Pay back figures in £ & kWh based on savings opportunities identified.
  • Additional project work as required based on business priorities.

Stakeholder Relationships:

  • Reporting to the Head of Operations
  • Member of the Customer Operations Team
  • Develop relationships with new and existing customers – be personally involved in the management of analytics and reports for delivery as required
  • Develop strong working relationships with Sales & Marketing and Net Zero & Energy Solutions Teams

Budget Responsibility:

N/A

People Management:

N/A

Trident Benefits:

  • Early finish Friday
  • Casual dress code
  • Team away days
  • Two Christmas parties
  • Festive holiday break without using annual leave entitlement
  • Cycle to work scheme
  • Flexible working conditions
  • Support for professional qualifications

Person Specification:

Essential: 

  • Highly numerate, with excellent knowledge of Office applications, especially MS Excel, incl. VBA
  • Strong analytical and statistical skills essential, with the ability to manipulate data and present arguments based on quantified results
  • Experience of presenting data in a clear, meaningful, and attractive format
  • Results orientated with good communication and interpersonal skills, being able to communicate complex scenarios in simple language
  • Self-motivated and able to work unsupervised
  • Basic understanding of database structures
  • Solid grasp of general data concepts and good analysis practices
  • Ability to pick up new concepts quickly with strong problem-solving skills
  • Shows enthusiasm in seeking continual improvement to the role and company processes, with the ability to develop skills on other analytical and reporting software applications
  • Minimum 2 years’ experience in the Energy industry

Desirable: 

  • Degree educated
  • Knowledge of the Water Industry

For more information please contact careers careers@tridentutilities.co.uk

What our clients think

We’ve been incredibly impressed with the service from Trident. We’ve had an on-going issue with a shipper-less gas supply, dating back 8 years. Suzanne not only got the gas supply registered within months but also negotiated a saving in excess of £80k with the gas supplier to waiver gas consumed in that time. They have far surpassed our expectations with their efficiency, effectiveness and positive can-do attitude and we’d have no hesitation in recommending Trident’s services.

Sandra Paradise - Service Charge Accountant -
our-company-team-photo-754x540(1)
Careers

Team Trident

Delivery of our service relies on our closely knit team of industry experts. Each team member has specialised expertise in their field, and our team is structured to ensure close working relationships and sharing of ideas. The result is that we are able to optimise all areas of your utility expenditure, providing you with our fully integrated Trident 360° Service.