Trident Utilities Careers

Location:

Blackpool / Home Based

Reports to:

Sales & Marketing Director

Job Type:

Full-time

About Us:

Trident Utilities Ltd is a leading energy consultancy firm specialising in energy procurement, carbon reduction, and sustainability solutions. Our mission is to deliver cost-effective and innovative energy solutions that drive efficiency and sustainability for our clients. We are committed to providing exceptional service and value, and we are seeking a dynamic and experienced Head of Marketing to join our team and elevate our marketing strategies.

Job Summary:

The Head of Marketing at Trident Utilities Ltd will be responsible for leading the marketing department, developing and executing comprehensive marketing strategies, and driving brand growth and customer acquisition. This role requires a strategic thinker with a proven track record in marketing leadership, brand management, digital marketing, and team development.

Key Responsibilities:

1. Strategic Planning and Execution:
   • Develop and implement comprehensive marketing strategies aligned with company goals.
   • Oversee the creation and execution of marketing campaigns across various channels.
   • Conduct market research and analyse trends to identify new opportunities.
2. Brand Management:
   • Strengthen brand identity and ensure consistent messaging across all marketing materials.
   • Manage and enhance the company’s brand image and market positioning.
3. Digital Marketing:
   • Lead digital marketing initiatives, including SEO/SEM, email marketing, social media, and content marketing.
   • Optimise the company’s online presence and drive online traffic and engagement.
4. Team Leadership:
   • Build, mentor, and manage a high-performing marketing team.
   • Foster a collaborative and innovative team environment.
5. Budget Management:
   • Develop and manage the marketing budget, ensuring efficient allocation of resources.
   • Track and report on the effectiveness of marketing campaigns and adjust strategies as needed.
6. Collaboration and Communication:
   • Collaborate with other departments (e.g., Sales, Product Development) to ensure alignment and support business objectives.
   • Communicate marketing plans, results, and updates to senior management and stakeholders.
7. Customer Insights and Analytics:
   • Utilise customer insights and analytics to inform marketing strategies and decisions.
   • Monitor and analyse key metrics to measure campaign performance and ROI.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field (Master’s preferred).
• 7+ years of experience in marketing, with at least 3 years in a leadership role.
• Proven track record of developing and executing successful marketing strategies.
• Strong knowledge of digital marketing tools and techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and drive innovative solutions.
• Proficient in marketing analytics and data-driven decision-making.

Preferred Qualifications:

• Experience in the energy sector or a related industry.
• Familiarity with marketing automation tools and CRM systems.
• Strong project management skills and ability to manage multiple priorities.

Benefits:

• Competitive salary and performance-based bonuses.
• Paid time off during office closure + 25 days holiday + bank holidays.
• Professional development opportunities.
• A dynamic and inclusive work environment.
• Company away days and social events.

For more information, please contact  careers@tridentutilities.co.uk 

Reports To:

Head of Net Zero

Department:

Net Zero & Energy Solutions

Location:

Flexible for the right canditate

Job Purpose:

Trident Utilities Ltd is a leading energy consultancy firm specialising in energy procurement, carbon reduction, and sustainability solutions. Our mission is to deliver cost-effective and innovative energy solutions that drive efficiency and sustainability for our clients. We are committed to providing exceptional service and value, and we are seeking an experienced energy compliance engineer to join our growing Net Zero team.

As an energy engineer reporting to the efficiency and compliance manager your primary role will be to help clients meet regulatory compliance and help drive down their energy consumption by bringing energy conservation measures to life.

Why Trident?

• As an award winning consultancy that focuses on the customer you will be joining a growing business with purpose.
• Our 360^o Promise is a culture and vision for the business. Every person strives to be an expert at what they do and by working together we can provide a complete energy solution experience for our customers.
• You will work with colleagues who make a commitment to working collaboratively with you to solve our customers problems, reveal new opportunities and deliver award winning customer service.

Key Responsibilities: 

• To assist with ESOS phase 4 planning and delivery
• Work with clients to reduce their energy consumption through energy audits and solution uptake
• To assist the wider compliance and Net Zero team with all aspects of energy compliance. CCA , SECR,
• Assist client with their Net Zero aspiration and delivery timeline
• Develop partnerships with solution providers

Stakeholder Relationships:

• Reporting to the Head of Net zero
• Member of the Net Zero & Energy Solutions team

Budget Responsibility:

N/A

People Management: 

N/A

Other Company Benefits: 

• 25 days annual holiday.
• 34 hr working week
• Early finish Friday
• EV Salary Sacrifice
• Company Pension
• Training budget for continuous professional development
• Annual summer day out to Cartmel races
• Festive holiday break without using annual leave entitlement
• Cycle to work scheme
• Flexible working conditions
• Salary £50-55k dependant on experience

Person Specification:

The essential candidate requirements:-

• Engineering, Buildings services, or similar engineering/energy degree
• Registered ESOS lead assessor with delivery experience
• At least 5 years’ experience of commercial energy audits of energy intense organisations.
• Client facing – must be able to communicate effectively from board level down, and travel to client sites
• Team player – We are currently a team of 11 within a 55 person business and we all work collaboratively
• BMS/BEMS + building fabric upgrade experience
• Excellent report writing and Microsoft office skills

Good to have experience:-

• Professional registration (Chartered/certified energy manager….CIBSE, Energy Institute, AEE)
• Energy compliance - CCA, SECR, TM44, EPC, DEC
• Sub-metering design and specification (Elec, heat, gas)
• Carbon accounting and reduction, perhaps SBTi or CDP
• ESG knowledge and understanding

Have you worked in a similar role, perhaps in the manufacturing, housing, or renewables sectors. Perhaps your skillset also includes carbon modelling and calculation, or working with clients on Net Zero pathways and reduction projects. We are looking for an ambitious individual ESOS experienced engineer to join our team, and we want to hear from you.   

Company Values

Team Trident – We value our collective strength and are supportive of each other. We celebrate success and take pride in our achievements.

Move Mountains – We want to put a smile on our customers' faces and we will move mountains to deliver a service that exceeds expectations.

Collaborative Creativity – We will continually seek to develop new and innovative ideas for energy cost and consumption reduction through close interdepartmental cooperation and customer collaboration.

Straight & Long – We’re not in it for the short term, so we play it straight with our customers even if that means we lose business to those who don’t. We want to develop long-term relationships built on honesty and trust.

Make Waves – We want to make waves within our sector and leave others in our wake by consistently challenging the status quo.

Own It – We take responsibility when things go wrong and we don’t seek to shift the blame. If we fail to deliver or get it wrong, then we’ll go out of our way to fix the problem.

Reports To:

Head of Sales and Marketing

Department:

Sales Department

Location:

Home Based with occasional attendance at Trident House, Blackpool

Job Purpose:

Here at Trident our purpose is Making Energy Simple and that’s where you come in as New Business Development Manager. You will be contributing sales growth to one of the UK’s most innovative energy consultants, whilst helping customers throughout the UK reduce their energy costs and support their transition to a carbon net zero future.

Trident offer a wide range of bespoke energy solutions, along with a high standard of service, we want you to introduce these services to potential new customers. As a business development manager you will be expected to build your own pipeline of potential new customers with a set target of conversions. Your prospecting efforts will be supported by our business generation department who will help fill your diary with new opportunities. You will also benefit from in-bound enquiries generated from our digital marketing department.

We’re looking for someone with a background selling technical energy solutions or asset sales, who understand the key customer drivers and funding options for on-site generation, energy efficiency and de-carbonisation projects.

We have hundreds of customers who are all at different stages of their net zero journey. From public sector organisations, multi-site retailers to large industrial manufacturers, opportunities exist within them all for someone who can provide market and business insights to devise client strategies to deliver customer value and help them fulfil their goals!

You will be instrumental to the growth of Trident by winning new clients and ensuring the transition from another service provider to Trident goes smoothly with a focus on customer experience.

Why Trident?

The opportunity to join a growing energy consultancy with strong values and a clear purpose. The working environment encourages collaboration so that we can create innovative solutions for our customers. 360o Energy Experts is a culture and vision for the business. Every person strives to be an expert at what they do and by working together we can provide a complete energy solution experience for our customers.

Key Responsibilities: 

• Pipeline Development
  • Qualify prospects and generate new opportunities
  • Making best use of the tools and contact lists in our CRM
  • Maximising opportunities for ROI on our marketing activity
• Pipeline Management
  • Planning, preparing and attending client meetings
  • Maintain strategic account development plans for the top 10% of prospects
  • Crafting presentation decks
  • Communicating new product developments to prospective clients
  • Preparing formal proposals
  • Negotiating and landing deals
• Networking and developing relationships with potential partners and introducers
• Reporting
  • Ensure each opportunity is reported on timely and accurately
  • Update pipeline report
  • Provide monthly sales report
• Play an active role in ensuring targets and KPI’s are achieved, by developing a personal portfolio of high value customers
• Highlight opportunities for business development and research
• Engage with the wider Trident team to identify opportunities for business growth
• Feedback to the business customer requirements to aid with the development of new products/services

Stakeholder Relationships:

• Reporting to the Head of Sales and Marketing
• Interact with other managers and members of the delivery team to help identify customer acquisition targets
• Work closely with the Business Generation team to ensure meetings are booked to your requirements
• Work with the marketing department to assist with campaign development and rollout

Budget Responsibility:

No

People Management: 

No

Key Performance Areas:

See key responsibilities

Job Specific Benefits:

• Laptop
• Mobile Phone
• Company Car / Car Allowance
• Bonus / Commission scheme

Other Company Benefits: 

• Challenging and rewarding work environment
• Support through 1-2-1 and individual learning & development
• Cycle to work scheme
• Company event days that are in addition to holiday entitlement
• Two Christmas parties
• Christmas week office closure, additional to holiday entitlement
• Early finish Friday
• Flexible work location
• Annual pay reviews
  

Person Specification:

Essential: 

• A solid background in selling successfully to businesses
• Demonstrable evidence of pipeline management that delivers and exceeds targets
• Good written and verbal communication skills
• Self-Motivated & Ambitious
• Ability to work effectively under pressure
• An enthusiastic team player with high energy levels
• Commercially astute with a track record delivering to growth targets
• Ability to manage own timetable and meet deadlines

Desirable: 

• Previous experience working in energy consultancy or energy retail business

Company Values

Team Trident – We value our collective strength and are supportive of each other. We celebrate success and take pride in our achievements.

Move Mountains – We want to put a smile on our customers' faces and we will move mountains to deliver a service that exceeds expectations.

Collaborative Creativity – We will continually seek to develop new and innovative ideas for energy cost and consumption reduction through close interdepartmental cooperation and customer collaboration.

Straight & Long – We’re not in it for the short term, so we play it straight with our customers even if that means we lose business to those who don’t. We want to develop long-term relationships built on honesty and trust.

Make Waves – We want to make waves within our sector and leave others in our wake by consistently challenging the status quo.

Own It – We take responsibility when things go wrong and we don’t seek to shift the blame. If we fail to deliver or get it wrong, then we’ll go out of our way to fix the problem.

For more information, please contact careers careers@tridentutilities.co.uk

Trident Utilities have been “Making Energy Simple” for 20 years by operating at the forefront of a complex industry providing the highest levels of customer service whilst offering wide ranging solutions to the energy needs of our customers.

We’re looking for motivated individuals to join our experienced team of sales professionals within a growing sector of the industry. We offer a generous basic salary and an excellent uncapped commission structure within a fun environment where our people can learn, develop and express themselves.

Your working day:

• Qualify prospects by establishing energy spend levels and decision-makers
• To arrange initial and subsequent meetings for the sales team, promoting Trident and our product offering
• Identify customer needs and recognize opportunities to upsell/cross-sell and promote additional products
• To ensure appointments are made of high quality and meet the standard required
• Capture and record information of prospects using websites, cold calling and any other appropriate methods
  
  

What the role requires:

• Excellent written verbal and communication skills
• Have a positive and tenacious attitude
• Be able to actively listen
• Proactive and self-motivated
• Good IT Skills (Excel, Word, PowerPoint)
• First-rate interpersonal skills
  
  

Trident Benefits:

• Annual company staff day out
• 2 Christmas parties.
• Smart/Casual dress code
• Early finish Friday’s

For more information please contact careers careers@tridentutilities.co.uk

The Role

This role involves building relationships and providing delivery of services to large multi-commodity corporate clients in the UK by providing high-quality service and reporting thereof, resulting in a high level of client retention, together with increasing the average revenue per client through cross-selling of Trident Utilities Ltd’s full product range.

• Meeting KPI’s, retention, revenue, up-selling, and client issues
• Responsible to interface directly with large, sometimes multi-site, clients at board room level
• Responsible to liaise directly with utility suppliers on behalf of Trident clients
• Co-ordinate multi-commodity, corporate clients implementation and ongoing requirements
• Co-ordinate and deliver strategic interaction and required reporting for multi-commodity corporate clients
• Responsible for negotiation and implementation of clients’ annual energy contracts, both flexible and fixed price

Internal responsibilities include

• Support other teams/divisions in contact/visiting Clients such as Technical Team (surveys) and Sales
• Ability to articulate client requirements for functional team delivery and resolution
• Responsible for quality level of service to clients

Person Specification

• Experience in dealing with client requirements
• Charismatic, energetic and reassuring with presence
• Ideally with either consultancy or in house supplier experience
• Exemplary communication skills at all levels of businesses – verbal and written, both internally and externally
• Commercial, risk management and negotiation skills
• Energy market knowledge
• Problem ownership skills
• Entrepreneurial
• Willingness to travel

For more information please contact careers@tridentutilities.co.uk

Reports To:

Team Lead - Account Executive

Department:

Operations

Location:

Unit 1 Amy Johnson House, Amy Johnson Way, Blackpool FY4 2FG

Job Purpose:

Here at Trident our purpose is Making Energy Simple and that’s where you come in as Account Executive. Your role will be to adopt this purpose and set the service support focus for Trident to provide our customers with award winning service, be proud of what we do and to drive customer growth.

Reporting to the Team Leader for the Account Executive team, working closely with the Account Managers will provide bill validation, invoice query management and service support to a portfolio of clients.

Why Trident?

• The opportunity to join a growing energy & net zero consultancy with strong values and a clear purpose. The working environment encourages collaboration so that we can create innovative solutions for our customers.
• Our 360 Promise is a culture and vision for the business. Every person strives to be an expert at what they do and by working together we can provide a complete energy solution experience for our customers.
• You will work with colleagues who make a commitment to working collaboratively with you to solve our customers problems, reveal new opportunities and deliver award winning customer service.

Key Responsibilities: 

• Enter & validate invoices / statements (inc. electronic billing files) using in-house systems
• Obtain and upload energy consumption data to our in-house systems
• Identifying data gaps and chasing missing data to ensure data completeness
• Providing a first-class client experience to internal & external stakeholders
• Build knowledge of the energy industry and develop an understanding of queries and resolution
• Build effective relationships with suppliers to ensure queries are dealt with as quickly and efficiently as possible.
• Deal with incoming billing enquiries from customers / suppliers
• Request customer meter reads & submit to suppliers / OFGEM
• Complete customer levy data (FiT, RHI & ROC) submissions to Ofgem
• Complete ROC & REGO transfers for customers
• Complete customer renewable incentive payment runs
• Manage change of tenancies
• Support Operations, Net Zero & Energy Solution and Sales with scheduled and ad-hoc analysis / data / reporting requests.
• Report any complaint following the agreed process

Stakeholder Relationships:

• Head of Operations
• Member of the Operations Team

Budget Responsibility:

No

People Management: 

No

Key Performance Areas:

See key responsibilities

Other Company Benefits: 

4pm finish on Friday

• Relaxed dress code in the office
• Opportunity for career progression within a privately-owned business
• Bi-annual Appraisals
• 2 x Christmas Parties
• Company Summer Day out
• Additional holiday entitlement to cover festive holiday season
• Cycle to Work Scheme
• Birthday Cards and presents
• Team away days
• Flexible working conditions to accommodate personal appointments

Person Specification:

Essential:

• At least 1 year working in a busy office environment
• Excellent IT skills, particularly MS Excel
• Excellent attention to detail and high accuracy / quality
• Excellent communication skills, written & verbal
• Excellent organisation skills
• A genuine team player who will support and collaborate with colleagues in order to find solutions for our customers

Desirable:

• Energy / Water industry knowledge / experience
• Previous data entry experience

Graduate or A-Level education

Company Values

Team Trident – We value our collective strength and are supportive of each other. We celebrate success and take pride in our achievements.

Move Mountains – We want to put a smile on our customers' faces and we will move mountains to deliver a service that exceeds expectations.

Collaborative Creativity – We will continually seek to develop new and innovative ideas for energy cost and consumption reduction through close interdepartmental cooperation and customer collaboration.

Straight & Long – We’re not in it for the short term, so we play it straight with our customers even if that means we lose business to those who don’t. We want to develop long-term relationships built on honesty and trust.

Make Waves – We want to make waves within our sector and leave others in our wake by consistently challenging the status quo.

Own It – We take responsibility when things go wrong and we don’t seek to shift the blame. If we fail to deliver or get it wrong, then we’ll go out of our way to fix the problem.

For more information, please contact careers careers@tridentutilities.co.uk

Reports To:

Team Lead - Account Executive

Department:

Operations

Location:

Unit 1 Amy Johnson House, Amy Johnson Way, Blackpool FY4 2FG

Job Purpose:

Here at Trident our purpose is Making Energy Simple and that’s where you come in as Apprentice Data Administrator. Your role will be to learn about the energy industry and to provide Trident customers with award winning service, be proud of what we do and to drive customer growth.

Reporting to the Team Leader the Apprentice Data Administrator will work closely with the Account Management and Net Zero & Energy Solutions Teams.

You will learn the processes that cover bill validation, invoice query management, data entry formatting and supplier liaison.

Why Trident?

• The opportunity to join a growing energy & net zero consultancy with strong values and a clear purpose. The working environment encourages collaboration so that we can create innovative solutions for our customers.
• Our 360 Promise is a culture and vision for the business. Every person strives to be an expert at what they do and by working together we can provide a complete energy solution experience for our customers.
• You will work with colleagues who make a commitment to working collaboratively with you to solve our customers problems, reveal new opportunities and deliver award winning customer service.

Key Responsibilities: 

• Enter & validate invoices / statements (inc. electronic billing files) using in-house systems
• Obtain and upload energy consumption data to our in-house systems
• Identify data gaps and liaise with suppliers for the provision of missing data to improve data completeness
• Provide a first-class client experience to internal & external stakeholders
• Build knowledge of the energy industry and develop an understanding of queries and resolution
• Deal with incoming billing enquiries from customers / suppliers
• Support the Account Management & Analyst Teams with provision of data flow administration
• Support Operations, Energy Solution and Sales with scheduled and ad-hoc analysis / data / reporting requests.

Stakeholder Relationships:

• Head of Operations
• Member of the Operations Team

Budget Responsibility:

No

People Management: 

No

Other Company Benefits: 

• Early finish Friday
• Casual dress code
• Team away days
• Two Christmas parties
• Festive holiday break without using annual leave entitlement
• Cycle to work scheme
• Flexible working conditions
• Support for professional qualifications

Person Specification:

• Interest in the environment and sustainability will be an advantage
• Ambition to work in one of the world’s most important industries
• Excellent IT skills, particularly MS Excel
• Attention to detail and high accuracy / quality
• Good communication skills, written & verbal
• Be well organised
• A genuine team player who will support and collaborate with colleagues to find solutions for our customers
• GCSE English & Maths

Company Values

Team Trident – We value our collective strength and are supportive of each other. We celebrate success and take pride in our achievements.

Move Mountains – We want to put a smile on our customers' faces and we will move mountains to deliver a service that exceeds expectations.

Collaborative Creativity – We will continually seek to develop new and innovative ideas for energy cost and consumption reduction through close interdepartmental cooperation and customer collaboration.

Straight & Long – We’re not in it for the short term, so we play it straight with our customers even if that means we lose business to those who don’t. We want to develop long-term relationships built on honesty and trust.

Make Waves – We want to make waves within our sector and leave others in our wake by consistently challenging the status quo.

Own It – We take responsibility when things go wrong and we don’t seek to shift the blame. If we fail to deliver or get it wrong, then we’ll go out of our way to fix the problem.

For more information, please contact careers careers@tridentutilities.co.uk