Trident Utilities Careers
Trident Utilities are always looking for highly motivated individuals who are passionate about energy, sustainability and reducing cost.
Rewarding and innovative careers
If you would enjoy working in an environment where innovation and personal development are encouraged and rewarded and you have the drive to go the extra mile to deliver more than the average service to your customers, then please contact us on 0345 634 9500 or send an email to careers@tridentutilities.co.uk
Trident provides a diverse and fun environment where our people can learn, develop and express themselves. Our Fylde Coast-based head office is located close to the M55 motorway and provides a modern and spacious office environment, with a focus on providing space for collaboration and digital engagement with our customers.
We aim to remain one step ahead of our competitors and to deliver absolute service excellence to our customers and so if you are looking for a change in direction and you are up for the challenge, then please get in touch.
Net Zero Consultant
Reports To:
Head of Net Zero & Energy Solutions
Job Purpose:
With Trident growing their Net Zero and carbon accounting client base over the past 2-years we are recruiting for an experienced sustainability professional with experience in carbon accounting Net Zero standards.
As organisations come under more pressure to develop, publish and report their emissions reduction pathway to Zero, the need to have a professional partner organisation to help deliver progress is becoming the norm. That is exactly where the Trident Net Zero & Energy Solutions team brings their expertise and experience to bear.
As part of the team, your role will see you working alongside large organisations across all sectors to help deliver their Net Zero aspiration whilst ensuring alignment with business stakeholders. If you have ever said that you wanted to have a job that helped fight Climate Change, then this exciting role which will see you contributing to GHG reduction cannot be missed.
Person Specification:
As a critical member of our team, you will have:
- Experience in carbon accounting, emissions factors, and the GHG protocol.
- Mapped a large organisations scope 1,2+3 emissions.
- Previously created a carbon reduction pathway mapping in external and internal reductions.
- Delivered SBTi approval from commitment to communication.
- Conducted LCA and EPD assessments.
- Full membership of a relevant professional body
- Relevant degree with a minimum of 3 years’ experience.
For more information, please contact careers careers@tridentutilities.co.uk
Analyst – Net Zero, Efficiency and Compliance
Reports To:
Head of Net Zero & Energy Solutions
Job Purpose:
- Here at Trident our purpose is to assist companies combat the climate emergency by Making Energy Simple, and that’s where you come in as our Carbon & Technical Services Analyst
- Your role will be to support the Net Zero and Energy Solutions department in many aspects of data management, carbon management and compliance reporting for multiple clients
- Working on compliance schemes that help our customers meet their carbon and compliance objectives, including Streamlined Energy and Carbon Reporting (SECR), Power Purchasing Agreements (PPAs), Energy Savings Opportunity Scheme (ESOS), Green House Gas (GHG) Reporting, Climate Change Agreements and Pulse Net Zero (Our inhouse carbon accounting platform)
- You will work with various software packages including Microsoft Excel, Word, Trident in-house software and other reporting systems as required to meet our service obligations
Why Trident?
- The opportunity to join a growing energy and carbon consultancy with strong values and a clear purpose of Making Energy Simple.
- The Trident working environment encourages collaboration so that we can create innovative solutions for our customers. 360° Energy Experts is a culture and vision for the business where every person strives to be an expert at what they do. Together we can harness this expertise to provide a complete energy solution experience for our customers.
- Supported by our 360° Promise, you will work with colleagues that are committed to working collaboratively with you to solve our customer's problems, reveal new opportunities and deliver the highest quality customer service.
Key Responsibilities:
- Provide accurate data analysis and insights to support the delivery of a variety of carbon, efficiency and compliance services, including:
- Net Zero Carbon Reporting
- PPA contract Management
- Subsidy Management
- Levy charging contracts
- SECR & ESOS
- Feasibility studies
- CCA agreements
- Min/Met & Eii compliance
- Produce update reports for the customer in line with agreed specification
- Obtaining and converting data into a useable format. This would include energy, waste, production data and converting using Government publish annual conversion factors to establish energy consumption and GHG emissions
- Maintaining comprehensive database records in accordance with defined procedures. Using software such as Vertex, Future Net Zero
- Assisting the engineering team in the day-to-day operations, such as arranging surveys, obtaining data, researching legislation and sustainability technologies
- Undertake specific one-off tasks as required to support the team’s performance
- Statement and invoice creation and validation
- Producing quotations for engineering services
- Customer account management, including liaising with suppliers, Ofgem and Trade Federations
Stakeholder Relationships:
- Reporting to the Head of Net Zero & Energy Solutions (NZES)
- Member of the NZES Team
- Interaction with engineers, account managers and other key staff as required
Person Specification:
Essential:
- Excellent attention to detail and accuracy
- Good interpersonal and communication skills
- A sound mathematical aptitude
- Good IT skills with a sound knowledge of Microsoft Excel and Office 365 suite of applications
- Good organisational and time management.
- The ability to work well under pressure
- A-level or equivalent qualified in a mathematical or science-based subject
- Problem ownership skills
- Interest in Net Zero carbon solutions, the climate challenge and how commercial and industrial business can contribute to reducing carbon emissions
Preferred:
- Graduate in a sustainability/technical subject
- Experience within the energy industry
- Understanding of energy sub-metering, gas, electricity and other energy sources
Development within Trident:
There will be room for professional growth and promotion within the team, and the successful candidate will have the opportunity to develop down several career paths within the business.
For more information, please contact careers careers@tridentutilities.co.uk
New Business Development Manager
Reports To:
Head of Sales and Marketing
Department:
Sales Department
Location:
Home Based with occasional attendance at Trident House, Blackpool
Job Purpose:
Here at Trident our purpose is Making Energy Simple and that’s where you come in as New Business Development Manager. You will be contributing sales growth to one of the UK’s most innovative energy consultants, whilst helping customers throughout the UK reduce their energy costs and support their transition to a carbon net zero future.
Trident offer a wide range of bespoke energy solutions, along with a high standard of service, we want you to introduce these services to potential new customers. As a business development manager you will be expected to build your own pipeline of potential new customers with a set target of conversions. Your prospecting efforts will be supported by our business generation department who will help fill your diary with new opportunities. You will also benefit from in-bound enquiries generated from our digital marketing department.
We’re looking for someone with a background selling technical energy solutions or asset sales, who understand the key customer drivers and funding options for on-site generation, energy efficiency and de-carbonisation projects.
We have hundreds of customers who are all at different stages of their net zero journey. From public sector organisations, multi-site retailers to large industrial manufacturers, opportunities exist within them all for someone who can provide market and business insights to devise client strategies to deliver customer value and help them fulfil their goals!
You will be instrumental to the growth of Trident by winning new clients and ensuring the transition from another service provider to Trident goes smoothly with a focus on customer experience.
Why Trident?
The opportunity to join a growing energy consultancy with strong values and a clear purpose. The working environment encourages collaboration so that we can create innovative solutions for our customers. 360o Energy Experts is a culture and vision for the business. Every person strives to be an expert at what they do and by working together we can provide a complete energy solution experience for our customers.
Key Responsibilities:
- Pipeline Development
- Qualify prospects and generate new opportunities
- Making best use of the tools and contact lists in our CRM
- Maximising opportunities for ROI on our marketing activity
- Pipeline Management
- Planning, preparing and attending client meetings
- Maintain strategic account development plans for the top 10% of prospects
- Crafting presentation decks
- Communicating new product developments to prospective clients
- Preparing formal proposals
- Negotiating and landing deals
- Networking and developing relationships with potential partners and introducers
- Reporting
- Ensure each opportunity is reported on timely and accurately
- Update pipeline report
- Provide monthly sales report
- Play an active role in ensuring targets and KPI’s are achieved, by developing a personal portfolio of high value customers
- Highlight opportunities for business development and research
- Engage with the wider Trident team to identify opportunities for business growth
- Feedback to the business customer requirements to aid with the development of new products/services
Stakeholder Relationships:
- Reporting to the Head of Sales and Marketing
- Interact with other managers and members of the delivery team to help identify customer acquisition targets
- Work closely with the Business Generation team to ensure meetings are booked to your requirements
- Work with the marketing department to assist with campaign development and rollout
Budget Responsibility:
No
People Management:
No
Key Performance Areas:
See key responsibilities
Job Specific Benefits:
- Laptop
- Mobile Phone
- Company Car / Car Allowance
- Bonus / Commission scheme
Other Company Benefits:
- Challenging and rewarding work environment
- Support through 1-2-1 and individual learning & development
- Cycle to work scheme
- Company event days that are in addition to holiday entitlement
- Two Christmas parties
- Christmas week office closure, additional to holiday entitlement
- Early finish Friday
- Flexible work location
- Annual pay reviews
Person Specification:
Essential:
- A solid background in selling successfully to businesses
- Demonstrable evidence of pipeline management that delivers and exceeds targets
- Good written and verbal communication skills
- Self-Motivated & Ambitious
- Ability to work effectively under pressure
- An enthusiastic team player with high energy levels
- Commercially astute with a track record delivering to growth targets
- Ability to manage own timetable and meet deadlines
Desirable:
- Previous experience working in energy consultancy or energy retail business
Company Values
Team Trident – We value our collective strength and are supportive of each other. We celebrate success and take pride in our achievements.
Move Mountains – We want to put a smile on our customers' faces and we will move mountains to deliver a service that exceeds expectations.
Collaborative Creativity – We will continually seek to develop new and innovative ideas for energy cost and consumption reduction through close interdepartmental cooperation and customer collaboration.
Straight & Long – We’re not in it for the short term, so we play it straight with our customers even if that means we lose business to those who don’t. We want to develop long-term relationships built on honesty and trust.
Make Waves – We want to make waves within our sector and leave others in our wake by consistently challenging the status quo.
Own It – We take responsibility when things go wrong and we don’t seek to shift the blame. If we fail to deliver or get it wrong, then we’ll go out of our way to fix the problem.
For more information, please contact careers careers@tridentutilities.co.uk
Business Sales Executive – Sales Team
Trident Utilities have been “Making Energy Simple” for 20 years by operating at the forefront of a complex industry providing the highest levels of customer service whilst offering wide ranging solutions to the energy needs of our customers.
We’re looking for motivated individuals to join our experienced team of sales professionals within a growing sector of the industry. We offer a generous basic salary and an excellent uncapped commission structure within a fun environment where our people can learn, develop and express themselves.
Your working day:
- Qualify prospects by establishing energy spend levels and decision-makers
- To arrange initial and subsequent meetings for the sales team, promoting Trident and our product offering
- Identify customer needs and recognize opportunities to upsell/cross-sell and promote additional products
- To ensure appointments are made of high quality and meet the standard required
- Capture and record information of prospects using websites, cold calling and any other appropriate methods
What the role requires:
- Excellent written verbal and communication skills
- Have a positive and tenacious attitude
- Be able to actively listen
- Proactive and self-motivated
- Good IT Skills (Excel, Word, PowerPoint)
- First-rate interpersonal skills
Trident Benefits:
- Annual company staff day out
- 2 Christmas parties.
- Smart/Casual dress code
- Early finish Friday’s
For more information please contact careers careers@tridentutilities.co.uk
Account Manager - Customer Operations
The Role
This role involves building relationships and providing delivery of services to large multi-commodity corporate clients in the UK by providing high-quality service and reporting thereof, resulting in a high level of client retention, together with increasing the average revenue per client through cross-selling of Trident Utilities Ltd’s full product range.
- Meeting KPI’s, retention, revenue, up-selling, and client issues
- Responsible to interface directly with large, sometimes multi-site, clients at board room level
- Responsible to liaise directly with utility suppliers on behalf of Trident clients
- Co-ordinate multi-commodity, corporate clients implementation and ongoing requirements
- Co-ordinate and deliver strategic interaction and required reporting for multi-commodity corporate clients
- Responsible for negotiation and implementation of clients’ annual energy contracts, both flexible and fixed price
Internal responsibilities include
- Support other teams/divisions in contact/visiting Clients such as Technical Team (surveys) and Sales
- Ability to articulate client requirements for functional team delivery and resolution
- Responsible for quality level of service to clients
Person Specification
- Experience in dealing with client requirements
- Charismatic, energetic and reassuring with presence
- Ideally with either consultancy or in house supplier experience
- Exemplary communication skills at all levels of businesses – verbal and written, both internally and externally
- Commercial, risk management and negotiation skills
- Energy market knowledge
- Problem ownership skills
- Entrepreneurial
- Willingness to travel
For more information please contact careers@tridentutilities.co.uk
Account Executive
Reports To:
Team Lead - Account Executive
Department:
Operations
Location:
Unit 1 Amy Johnson House, Amy Johnson Way, Blackpool FY4 2FG
Job Purpose:
Here at Trident our purpose is Making Energy Simple and that’s where you come in as Account Executive. Your role will be to adopt this purpose and set the service support focus for Trident to provide our customers with award winning service, be proud of what we do and to drive customer growth.
Reporting to the Team Leader for the Account Executive team, working closely with the Account Managers will provide bill validation, invoice query management and service support to a portfolio of clients.
Why Trident?
- The opportunity to join a growing energy & net zero consultancy with strong values and a clear purpose. The working environment encourages collaboration so that we can create innovative solutions for our customers.
- Our 360 Promise is a culture and vision for the business. Every person strives to be an expert at what they do and by working together we can provide a complete energy solution experience for our customers.
- You will work with colleagues who make a commitment to working collaboratively with you to solve our customers problems, reveal new opportunities and deliver award winning customer service.
Key Responsibilities:
- Enter & validate invoices / statements (inc. electronic billing files) using in-house systems
- Obtain and upload energy consumption data to our in-house systems
- Identifying data gaps and chasing missing data to ensure data completeness
- Providing a first-class client experience to internal & external stakeholders
- Build knowledge of the energy industry and develop an understanding of queries and resolution
- Build effective relationships with suppliers to ensure queries are dealt with as quickly and efficiently as possible.
- Deal with incoming billing enquiries from customers / suppliers
- Request customer meter reads & submit to suppliers / OFGEM
- Complete customer levy data (FiT, RHI & ROC) submissions to Ofgem
- Complete ROC & REGO transfers for customers
- Complete customer renewable incentive payment runs
- Manage change of tenancies
- Support Operations, Net Zero & Energy Solution and Sales with scheduled and ad-hoc analysis / data / reporting requests.
- Report any complaint following the agreed process
Stakeholder Relationships:
- Head of Operations
- Member of the Operations Team
Budget Responsibility:
No
People Management:
No
Key Performance Areas:
See key responsibilities
Other Company Benefits:
4pm finish on Friday
- Relaxed dress code in the office
- Opportunity for career progression within a privately-owned business
- Bi-annual Appraisals
- 2 x Christmas Parties
- Company Summer Day out
- Additional holiday entitlement to cover festive holiday season
- Cycle to Work Scheme
- Birthday Cards and presents
- Team away days
- Flexible working conditions to accommodate personal appointments
Person Specification:
Essential:
- At least 1 year working in a busy office environment
- Excellent IT skills, particularly MS Excel
- Excellent attention to detail and high accuracy / quality
- Excellent communication skills, written & verbal
- Excellent organisation skills
- A genuine team player who will support and collaborate with colleagues in order to find solutions for our customers
Desirable:
- Energy / Water industry knowledge / experience
- Previous data entry experience
Graduate or A-Level education
Company Values
Team Trident – We value our collective strength and are supportive of each other. We celebrate success and take pride in our achievements.
Move Mountains – We want to put a smile on our customers' faces and we will move mountains to deliver a service that exceeds expectations.
Collaborative Creativity – We will continually seek to develop new and innovative ideas for energy cost and consumption reduction through close interdepartmental cooperation and customer collaboration.
Straight & Long – We’re not in it for the short term, so we play it straight with our customers even if that means we lose business to those who don’t. We want to develop long-term relationships built on honesty and trust.
Make Waves – We want to make waves within our sector and leave others in our wake by consistently challenging the status quo.
Own It – We take responsibility when things go wrong and we don’t seek to shift the blame. If we fail to deliver or get it wrong, then we’ll go out of our way to fix the problem.
For more information, please contact careers careers@tridentutilities.co.uk
Apprentice Data Administrator
Reports To:
Team Lead - Account Executive
Department:
Operations
Location:
Unit 1 Amy Johnson House, Amy Johnson Way, Blackpool FY4 2FG
Job Purpose:
Here at Trident our purpose is Making Energy Simple and that’s where you come in as Apprentice Data Administrator. Your role will be to learn about the energy industry and to provide Trident customers with award winning service, be proud of what we do and to drive customer growth.
Reporting to the Team Leader the Apprentice Data Administrator will work closely with the Account Management and Net Zero & Energy Solutions Teams.
You will learn the processes that cover bill validation, invoice query management, data entry formatting and supplier liaison.
Why Trident?
- The opportunity to join a growing energy & net zero consultancy with strong values and a clear purpose. The working environment encourages collaboration so that we can create innovative solutions for our customers.
- Our 360 Promise is a culture and vision for the business. Every person strives to be an expert at what they do and by working together we can provide a complete energy solution experience for our customers.
- You will work with colleagues who make a commitment to working collaboratively with you to solve our customers problems, reveal new opportunities and deliver award winning customer service.
Key Responsibilities:
- Enter & validate invoices / statements (inc. electronic billing files) using in-house systems
- Obtain and upload energy consumption data to our in-house systems
- Identify data gaps and liaise with suppliers for the provision of missing data to improve data completeness
- Provide a first-class client experience to internal & external stakeholders
- Build knowledge of the energy industry and develop an understanding of queries and resolution
- Deal with incoming billing enquiries from customers / suppliers
- Support the Account Management & Analyst Teams with provision of data flow administration
- Support Operations, Energy Solution and Sales with scheduled and ad-hoc analysis / data / reporting requests.
Stakeholder Relationships:
- Head of Operations
- Member of the Operations Team
Budget Responsibility:
No
People Management:
No
Other Company Benefits:
- Early finish Friday
- Casual dress code
- Team away days
- Two Christmas parties
- Festive holiday break without using annual leave entitlement
- Cycle to work scheme
- Flexible working conditions
- Support for professional qualifications
Person Specification:
- Interest in the environment and sustainability will be an advantage
- Ambition to work in one of the world’s most important industries
- Excellent IT skills, particularly MS Excel
- Attention to detail and high accuracy / quality
- Good communication skills, written & verbal
- Be well organised
- A genuine team player who will support and collaborate with colleagues to find solutions for our customers
- GCSE English & Maths
Company Values
Team Trident – We value our collective strength and are supportive of each other. We celebrate success and take pride in our achievements.
Move Mountains – We want to put a smile on our customers' faces and we will move mountains to deliver a service that exceeds expectations.
Collaborative Creativity – We will continually seek to develop new and innovative ideas for energy cost and consumption reduction through close interdepartmental cooperation and customer collaboration.
Straight & Long – We’re not in it for the short term, so we play it straight with our customers even if that means we lose business to those who don’t. We want to develop long-term relationships built on honesty and trust.
Make Waves – We want to make waves within our sector and leave others in our wake by consistently challenging the status quo.
Own It – We take responsibility when things go wrong and we don’t seek to shift the blame. If we fail to deliver or get it wrong, then we’ll go out of our way to fix the problem.
For more information, please contact careers careers@tridentutilities.co.uk
What our clients think
We’ve been incredibly impressed with the service from Trident. We’ve had an on-going issue with a shipper-less gas supply, dating back 8 years. Suzanne not only got the gas supply registered within months but also negotiated a saving in excess of £80k with the gas supplier to waiver gas consumed in that time. They have far surpassed our expectations with their efficiency, effectiveness and positive can-do attitude and we’d have no hesitation in recommending Trident’s services.
Sandra Paradise - Service Charge Accountant -Team Trident
Delivery of our service relies on our closely knit team of industry experts. Each team member has specialised expertise in their field, and our team is structured to ensure close working relationships and sharing of ideas. The result is that we are able to optimise all areas of your utility expenditure, providing you with our fully integrated Trident 360° Service.
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